A morning of calls on the main line. Watch it run.
Where is my order. Can someone come Thursday. Is Dana in. The main line rings all morning, and every call costs someone a few minutes. Watch an automated agent take the calls, look things up, book, take messages, and put the right ones through to a person with a note.
By hand
one person on the line all morning
Automated
staff minutes, transferred calls only
Simulation with made-up data, shown sped up. The agent says it is automated at the start of every call, and transfers happen by rules the client sets. Recording and caller disclosure are set up per client, to fit the calls they take and the rules that apply to them.
The main line what the agent hears and says
Main line · (713) 555-0142
Line open. Waiting for a call.
Press "Run it" to open the line.
Your system orders, calendar, records, transfers
Orders
| Order | Customer | Status |
|---|---|---|
| 20398 | Andre Fields30-inch gas range | At warehouse |
| 20417 | Marcus Webb24-inch dishwasher | Shipped |
| 20422 | Nia BrooksFront-load washer | Back-ordered |
No lookups yet.
Service calendar Thu, Mar 12
- 8 to 10 amOpen
- 10 to 12Alvarez · dryer, no heat
- 1 to 3 pmOpen
- 3 to 5 pmOpen
Customer records notes written
Nothing written yet.
Transfers the note a person sees before picking up
No transfers yet.
Run log every call and every write to your system, kept
Needs a person
Nothing yet. Only the calls that reach a person land here, each with its note.
Other runs: an afternoon of follow-up calls and a morning's documents, read and filed. The task page: automate routine inbound calls.
Tell us about the task your team keeps doing by hand.
Every morning, every Friday, or every time an order comes in. Small tasks and larger workflows are both welcome. The evaluation is free, and if we take it on, the first deliverable is running in your operation within 14 days, guaranteed.
Free evaluation. Fixed quote before work begins.