Scenario 1
Certificates of insurance and sub compliance
About 6 hours a week back
Before
A coordinator keeps a spreadsheet of 80 subs and their certificate expiry dates, checks it weekly, emails the ones expiring, and follows up when they do not reply. Lapses are found when an auditor or an owner asks.
After
Expiry dates are read from the certificates on file. Requests and reminders go out automatically. A live list shows who is compliant, who is expiring and who is lapsed, and lapsed subs are flagged on their pay apps.