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Automation for small and mid-size law firms

Paralegals and staff spend hours a day filing email attachments, re-keying intake forms and chasing signatures and invoices. The filing, intake and follow-ups run on their own, and the team's day goes to the clients and the matters.

  • Free evaluation
  • Fixed quote before work begins
  • First deliverable running in 14 days, guaranteed

What this costs you today

Every matter generates a stream of email: opposing counsel, courts, clients, experts. A paralegal opens each message, saves the attachments, renames them to the firm's convention and files them under the right matter in the document system. That alone is often two hours a day.

Intake happens on a web form or a phone call, then gets re-keyed into the practice management system, then into the conflict check, then into the engagement letter. Deadlines are calendared by hand from the rules. Invoices go out monthly and get chased by whoever notices.

Call a fully loaded paralegal $45,000 a year, as an illustration. Two paralegals spending a third of their week on filing, re-keying and chasing is about $30,000 a year of work that follows rules a computer can apply.

The manual tasks on these teams

What CBIT builds instead

We build a filing job that watches the firm's mailboxes. Attachments are saved, renamed to your convention and filed to the right matter based on the sender, the subject and the matter number. The paralegal reviews a short list of messages the rules could not place.

Intake forms flow straight into the practice management system. A conflict check runs automatically against the existing parties and returns hits for a person to review. The engagement letter is generated from the same data and sent for signature, and the matter is opened the moment it comes back signed.

Deadlines are calculated from the trigger dates and the rules you give us, calendared on the right people, and reminded at the intervals the firm sets. Invoice reminders go out on a schedule and stop when payment posts.

This is plain automation and a small web app for the pieces that do not fit the practice system. We use newer tools only where they clearly earn their place, such as reading a scanned court notice, and we tell you when we do.

Safe to automate

  • Filing email attachments to the right matter under the firm's naming convention.
  • Moving intake form answers into the practice system and opening the matter.
  • Deadline and court date reminders on the schedule the firm sets.
  • Invoice and engagement letter follow-up sequences that stop the moment a payment or signature lands.
  • Court and agency portal status checks, run on a schedule and written to the matter.

Still needs a person

  • Conflict checks. The automation can pull the names and the matches; an attorney clears the conflict.
  • Anything with a filing deadline consequence. The reminder is automatic; the decision to file is not.
  • Client conversations about the case, fees or a missed payment.
  • Reading a document to decide what it means. Filing it is automation; interpreting it is the practice of law.

How we handle your data

  • We approach our work the way a SOC 2 or HITRUST auditor would look at it.
  • We sign Business Associate Agreements (BAAs).
  • Most of what we build runs on your own resources: your servers, your cloud account, your logins.
  • Client data is never used to train public AI models.

The full picture, including where automations run and how logins are kept: how we handle your data.

Three scenarios we see on these teams

The shape of a typical engagement, with the names left out. Hours are illustrations of what a team this size usually gets back.

Scenario 1

Filing email attachments to matters

About 18 hours a week back

Before

Three paralegals each spend about 90 minutes a day saving attachments from email, renaming them and filing them under the right matter. Files get misnamed, land in the wrong matter and are found weeks later.

After

A job reads each mailbox, files attachments by matter and convention, and lists the handful it could not place. The paralegals spend 15 minutes a day on that list.

Scenario 2

Intake, conflict check and engagement letter

About 6 hours a week back

Before

A prospective client fills in a web form. Staff re-key it into the practice system, run the conflict check by hand, draft the engagement letter from a template and email it. A day or two passes between the form and the letter.

After

The form creates the prospect, runs the conflict check, and drafts the engagement letter automatically. An attorney reviews the conflict hits and approves the letter, which goes out for signature the same hour.

Scenario 3

Invoice and retainer follow-up

About 4 hours a week back

Before

Invoices go out at month end. Reminders depend on whoever looks at the aging report. Retainer replenishment requests go out late because nobody notices the balance until the work is already done.

After

Reminders go out on a schedule the firm sets and stop when payment posts. Retainer balances are checked daily, and a replenishment request goes out the day a balance drops below the threshold.

Run your own numbers.

Set to a typical team doing this work by hand. Change it to match yours.

People doing this work

2

Hours each, per week

Half an hour counts. 40 is a full week.

14

Fully loaded cost per person, per year

Salary, benefits, taxes, overhead. $45,000 is an illustration; set it to yours.

$45,000

Time spent on this task

28 hrs / week

About 1,456 hours a year of a person's time.

Labor value of that time
$31,500 / year
Your project price
Fixed quote after a free evaluation

These figures show the value of time spent on the task, not a project quote or guaranteed cash savings. We will help estimate what can realistically be automated.

Not sure which task first?

Half a day with your team. Every task, ranked by what it costs you.

The Automation Inventory. $500, credited in full toward your first build. Optional: if you already know the task, the evaluation and the quote are free.

How the Inventory works

Tell us about the task your team keeps doing by hand.

Every morning, every Friday, or every time an order comes in. Small tasks and larger workflows are both welcome. The evaluation is free, and if we take it on, the first deliverable is running in your operation within 14 days, guaranteed.

Free evaluation. Fixed quote before work begins.